The Reliable Computer Experts
Fairstar Computers have been an IT Support Provider within the Canberra Region for over 30 years. We provide Solutions and Services to Businesses and Individuals.If you're looking for Computer Repairs in Canberra, we can help. There's no appointment needed for most jobs.
Built By Professionals
Custom Builds are available for a $150 to $200 fee, depending on complexity. These have a typical lead-time of 2-4 Business Days. If you wish to provide parts, we can build with those, but we can only guarantee parts we provide.Hardware Sales
We can order and install a wide range of hardware. Anything from Keyboards, all the way up to Closed-Loop Liquid Coolers. We order everything to the customer's request, with an average lead time of 3 Business Days.Wide Support
We can diagnose and repair a wide range of Hardware and Software issues in both Notebook and Desktop PCs. This includes Notebook Screen Repairs, Data Recovery, and Hardware Upgrades. We can support most Windows and Linux devices.Managed Services
For Businesses that are looking for in-depth support, we offer a contract-based service on a per-site basis. This allows us to support almost any device on a network, and entitles you to Onsite Technicians within 4 hours for system faults, and within 1 hour for site-wide faults.We can provide Onsite Visits, Remote Access Support, Cybersecurity Services, and more.
Care Managed IT Services
We are a founding member of CAREMIT. This allows us to
provide a wide range of services beyond that of our
competitors. Please visit caremit.com.au to learn
more.
Custom Builds
We've been doing custom builds for years, and together with our hardware vendors, we've built incredible things for our clients. If you're after a Streaming PC, a High-End Gaming PC, a Custom Server, or even a High-End Data Processing Workstation, reach out. We'll happily work with you to build a design that suits your individual needs. These builds have an average lead time of one week.Standard Builds
If you're after something simpler, or something with bulk quantities, we can work with you to design a standard build for you. These builds have a lead-time of 2-4 days, and can be done at scale. These are still done to a high standard, and come with a Minimum of 2 Years Warranty.
The Team
We're a collection of Technicians who have been in the industry
for years. We have over 70 years of experience combined. Together,
we specialize in a wide range of systems, and can support almost
anything.
Cliff Stephens
CEO
Roger Smith
Security Specialist
Cody Norman
Lead Technician
Dipendra Shrestha
Support Technician
Wide Device Support
While we cannot always service Apple Products due to their restrictive support program, we can support almost all other devices without issue.Windows Devices
We've been a Microsoft Partner for years, trained in their support methods. This lets us easily work on Windows 10, Windows 11, Windows Server, and Microsoft Office platforms. We are able to source replacement parts directly from our partnerships with Asus, Acer, HP, Dell, and Others. If the part isn't available, we can often source it from Third-Parties.3D Printing Services
With access to 3D Printing, we have the unique ability to manufacture replacement parts when needed in order to save clients time and money, and to continue supporting machines that otherwise would have been impossible to source replacements for. We are able to 3D print almost any model a client requests, and can service 3D printers in store.Linux
With a solid base of knowledge, we're able to support devices that use Linux instead of Windows. While we can't guarantee support for all distributions, we are able to support Popular Linux Distros such as Ubuntu, Pop-OS!, Linux Mint, and Manjaro. We use these distributions inhouse, and are able to extend that support to clients as they need it.
I had a 3d printing problem and the team at Fairstar fixed
it when others couldn't. Quick and affordable, I highly
recommend Fairstar computers.
David Armour
Knowledgeable, fast, and the best pricing around. Cody
pinpointed my laptop trouble almost immediately, and I was
out the door in under 15 minutes with my machine working
perfectly.
Carter West
Needed some Screws to finish my PC build and no where in
Canberra had any, Called Fairstar and they were able to
supply them no problem! Very good service! Will be a
Return Customer
James C